The Secure-i billing system is built on a proprietary e-commerce engine which handles all reseller orders.
When you create a customer account you are required to assign a subscription at the time of creation. The last step in creating a customer is a "Process Order" button at which time your billing for that customer will begin.
**NOTE: Billing process is directly tied to the user account subscripitions and is not associated to physical devices (Cameras or NAS devices).
Secure-i recommends processing orders on the day of installation. Please do not ask for refunds due to installation delays.